Posted onTrustindex verifies that the original source of the review is Google. Great customer service. From start to finish all the team were professional, from the initial consultation with John to the work being completed by the guys. Any issues were dealt with straightaway and communication was second to none. My house looks fab with new windows, French doors, fascia's, soffits and gutters. I love it! Would highly recommend Fortis Windows.Posted onTrustindex verifies that the original source of the review is Google. John and the team did a great job changing the window and replacing another blown unit on another window. Polite, efficient and a pleasure to deal with. Would definitely recommend.Posted onTrustindex verifies that the original source of the review is Google. We found this company on the rock door website as an official installer and never regretted a moment of choosing them they made it so simple from start to finish nothing was to much trouble expertly measured and fitted the guys came on time and did an exceptional job I would highly recommend them well pleasedPosted onTrustindex verifies that the original source of the review is Google. Cannot fault the service that this company gives.from coming out and measuring and quote to finishing the job.Posted onTrustindex verifies that the original source of the review is Google. Windows installed quick and efficiently and just as I wanted. Quick turnaround from measuring up to fitting the windows. Could not fault.Posted onTrustindex verifies that the original source of the review is Google. The team at Fortis are fantastic. The install on my property wasn’t straight forward for various reasons (a beehive being one of them..) They were super flexible with timeframes and had reordered glass because it was up to standard before they even arrived on day 1 Would highly recommendPosted onTrustindex verifies that the original source of the review is Google. Excellent company, very nice staff, professional and prompt. Did a fantastic job. Would definitely recommend.Posted onTrustindex verifies that the original source of the review is Google. We had a positive experience with Fortis and would strongly recommend them. We had a few uncommon specifications, like acoustic glass and trickle vents, and John listened carefully and helped us with thoughtful suggestions. The quote was competitive, quick and comprehensive. Making final-details arrangements and booking was smooth. The installation teams were always timely, tidy, and very friendly; they did a great job - the window units themselves are tidy and well fitted; they insulated the bottom of a bay window and it's a really good job, it's a big piece of insulation, but cut and fitted in such a way that you can't see it unless you're looking for it. They supply tracking when they're on their way to you, which was a nice touch. We had two snagging issues relating to manufacturing rather than fitting, but the real test of customer service is what happens when things go wrong, and Fortis were excellent. There was a manufacturing defect and separately a slight cosmetic blemish. The manufacturing defect was remediated as fast as a new one could be manufactured, and the minor blemish - within discretionary general guidelines perhaps another fitter would have availed-upon - they also resolved very speedily, on the premise they wouldn't be happy with it in their own home either. Good people. Finally, a few weeks after the installation we had some follow-up questions that weren't issues or snags as such, but an inquiry about a part of the window mechanism, which they again promptly and helpfully answered.Posted onTrustindex verifies that the original source of the review is Google. We recently had some replacement windows fitted and couldn’t be happier with the results. The team arrived on time, worked efficiently and left everything spotless afterward. The windows look great and have really improved the overall appearance of our home. We highly recommend Fortis Windows. Great craftsmanship and excellent customer service..Load more
